![fucking avg update cause more popups fucking avg update cause more popups](https://www.ghacks.net/wp-content/uploads/2016/01/avg-web-tuneup.jpg)
I'd definitely go do something about that. But on top of that, the fact that he actually paid the $400, likely means they have his account info now. They could have remote access to all of his files at any time now, and basically be watching everything he does.as soon as any useful information comes up, it's theirs. No one is going to tell you to pay $400 to remove some viruses. There are plenty available and the information can save you from future issues like this.
#FUCKING AVG UPDATE CAUSE MORE POPUPS PROFESSIONAL#
Seek some professional help from a repair shop or someone who works within I.T just to be on the safe side.ĮDIT : Also look for some sort of online course that will teach him about the dangers of scamming, viruses e.t.c. There are various programmes you can run on the laptop but not all of them are reliable enough to find anything other than viruses. it can involve all sorts of things like deleting Registary keys which are pretty important and one wrong move can mean the laptop is done.
#FUCKING AVG UPDATE CAUSE MORE POPUPS SOFTWARE#
Finding, locating and removing software that is malicious is hard enough when you're not tech savvy.
![fucking avg update cause more popups fucking avg update cause more popups](https://cdn.matthewwoodward.co.uk/wp-content/uploads/2013/04/the-truth-about-email-subscription-opt-in-popups.jpg)
If you're worried about any sort of "Keylogger" logging any information typed then it's best to take it down to a repair shop and let them take a look at it. The other factor is now they know he will pay, you have the chance of ransomware to occur. Now they have them, it's likely they'll withdraw more money. What you want to do now and pretty damn quickly is tell your father to change his bank details.
![fucking avg update cause more popups fucking avg update cause more popups](https://www.ghacks.net/wp-content/uploads/2012/06/majorgeeks.jpg)
Microsoft asking someone for a "at home" $400 payment? unbelievable in the slightest. Edited Jby Veritas7AxĬertainly sounds like a rip off. I don't think he uses his credit card to buy anything ON the laptop, so I feel like that info is safe, but still. I'm not the most tech savvy either, but now besides the fact that he will be furious that he got ripped off (if it did indeed happen), I'm worried about his laptop having any lingering "gifts" that these people might have remotely installed onto it. I could not see what the exact issue or pop up was to say 100% but it sounds likely. I'm very, very dubious that he talked to a real microsoft person, even though he claims he talked to three different people and went through an "authentication process" to prove it, he told me. I'm smart enough to know that, but my dad thought it was legit and called. But I know they are fake and not going to help me. A lot of them are annoying because you can't quit out of them sometimes. I'm familiar with the phony "tech support" pop ups. he was asked to pay $400 via credit card, and he did. He then told me he was on the phone with some foreign guy for over an hour and that he let the person remotely access his laptop and then start installing new software to combat the issue and prevent further issues. He called me to tell me he had a "trojan horse" (probably general speak for a "problem") and that a pop up came up saying his computer was fucked (my words) and to call a number for help from Microsoft. Fine, cool.īut being as he's not tech savvy, and I no longer live at home, I can't help him when something is up. He's on his laptop every day for 6-8 hours a day. So when he finally retired and got a laptop for a gift, of course, it's all he does. My dad has never ever been tech savvy and he barely used a computer all his life other than one our home one (extremely scarcely) and one he was appointed for work a few years before he retired.